Cookie Policy

    Effective Date: January 1, 2025 | Last Updated: January 1, 2025

    1. What Are Cookies?

    Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our AI workforce platform.

    2. Types of Cookies We Use

    Essential Cookies

    These cookies are necessary for the website to function properly and cannot be disabled.

    • Authentication and session management
    • Security and fraud prevention
    • Load balancing and performance optimization
    • Remember your login status

    Functional Cookies

    These cookies enhance functionality and personalization but are not essential for basic operation.

    • Language and region preferences
    • UI theme and display settings
    • Form data and progress saving
    • Recently viewed content

    Analytics Cookies

    These cookies help us understand how visitors interact with our platform.

    • Page views and user journey tracking
    • Feature usage and engagement metrics
    • Performance monitoring and optimization
    • Error tracking and debugging

    Marketing Cookies

    These cookies are used to deliver relevant advertisements and track campaign effectiveness.

    • Targeted advertising and retargeting
    • Campaign performance measurement
    • Cross-site tracking (with consent)
    • Social media integration

    3. Third-Party Cookies

    We may allow trusted third-party services to set cookies on our platform for specific purposes:

    Google Analytics

    Website traffic analysis and user behavior insights

    Intercom

    Customer support chat and user engagement

    HubSpot

    Lead tracking and marketing automation

    Stripe

    Payment processing and fraud prevention

    4. Cookie Consent and Management

    Your Choices

    You have control over which cookies we use on your device:

    • Cookie Banner: Accept or decline non-essential cookies when you first visit
    • Cookie Preferences: Modify your choices at any time through our cookie preference center
    • Browser Settings: Block or delete cookies through your browser settings
    • Opt-Out Tools: Use industry opt-out tools for advertising cookies

    Browser Cookie Controls

    Most browsers allow you to control cookies through their settings:

    • Chrome: Settings > Privacy and Security > Cookies
    • Firefox: Settings > Privacy & Security > Cookies
    • Safari: Preferences > Privacy > Cookies
    • Edge: Settings > Privacy & Security > Cookies

    5. Cookie Retention

    Different cookies have different lifespans:

    Session CookiesDeleted when you close your browser
    Authentication30 days or until logout
    Preferences1 year
    Analytics2 years
    Marketing13 months

    6. Impact of Disabling Cookies

    Disabling certain cookies may affect your experience:

    ⚠️ Important Notice

    • • Essential cookies cannot be disabled as they are required for basic functionality
    • • Disabling functional cookies may require you to re-enter preferences each visit
    • • Analytics cookies help us improve the platform - disabling them affects product development
    • • Marketing cookies enable relevant content - you may see less relevant advertisements

    7. Mobile App Tracking

    Our mobile applications use similar tracking technologies:

    • Device identifiers for authentication and personalization
    • App usage analytics to improve user experience
    • Push notification tokens for relevant updates
    • Crash reporting data for stability improvements

    8. Data Protection and Privacy

    Cookie data is handled in accordance with our Privacy Policy and applicable data protection laws:

    • GDPR compliance for EU visitors
    • CCPA compliance for California residents
    • Secure transmission and storage
    • Regular data minimization reviews

    9. Updates to This Policy

    We may update this Cookie Policy to reflect changes in our practices or legal requirements. Material changes will be communicated through our platform or email notifications.

    10. Contact Us

    If you have questions about our use of cookies or this policy:

    Email: hello@agentra.io

    Subject Line: Cookie Policy Inquiry

    Response Time: Within 72 hours

    Cookie Preference Center: